I have been working for a decade to help translate KM experience and know-how from the business sector to health care. Being self-employed, I never had the bandwidth or resources to do what you have done. This lit review should help enable thoughful evidence-based discussions of how we can best crosswalk lessons from business into healthcare to apply KM methods to patient safety.
Kothari A, Hovanec N, Hastie R, Sibbald S. Lessons from the Business Sector for Successful Knowledge Management in Health Care: A Systematic Review. BMC Health Serv Res. 2011 Jul 25;11(1):173. [Epub ahead of print]
Many thanks to the authors for their work.
The effect of facility characteristics on patient safety, patient experience, and service availability for procedures in non–hospital-affiliated outpatient settings: a systematic review. - Berglas NF, Battistelli MF, Nicholson WK, Sobota M, Urman RD, Roberts SCM. PLoS ONE. 2018;13:e0190975.
3 days ago