Thursday, May 21, 2015

What are the top three skills needed to drive knowledge sharing in healthcare today?

Always interesting to hear from colleagues on these types of questions. Is knowledge management in healthcare "old news" for hospitals? I heard that indirectly from a librarian at a recent conference. Maybe -- but I guess it depends on how you define KM. If we look at knowledge as what the "knower knows" (Prusak and Davenport, 1999) and place its management in the sphere of safety science, high reliability and systems thinking -- I am not so convinced it is old news. Either way, what would you say are the primary skills to help make knowledge (not evidence, not info, not data) more usable, accessible and reliable as a resource to support high quality safe patient care?

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